AvailableOpen to new opportunities

Sifat Hasan
Wakib

Network engineer based in Windsor, Ontario, with ISP network operations experience and over a year supporting field technicians for a major U.S. telecom carrier. Hands-on with MikroTik and Cisco, BGP/OSPF and fiber access networks.

Get in touch Resume
Portrait of Sifat Hasan Wakib
Windsor, ONCanada
Resolution
90%First-call resolution rate
Volume
30–50Technician calls a day
Impact
15%Lower churn at the ISP
Research
ACMPublished research
Experience

Associate, IT HelpdeskCurrent

Sutherland Global Services · May 2025 — now

Remote support for field technicians on Internet, VoIP and IPTV issues for a major U.S. telecom carrier.

Grocery Clerk & ReceiverCurrent

Real Canadian Superstore · Oct 2023 — now

Receiving, inventory and customer service in a fast-paced store.

Network Engineer, NOCFull-Time

InfoLink Limited · Jan 2021 — Jul 2022

Monitored and maintained an ISP backbone with MikroTik, Cisco and OLTs, and led a fiber technician team.

Technical Support Engineer InternInternship

InfoLink Limited · Oct — Dec 2020

Remote and on-site support for customer network issues.

Education
2023 — 2024 81% average

Master of Applied Computing

University of Windsor

2017 — 2020 CGPA 3.53 / 4.00

Bachelor of Computer Science & Engineering

American International University-Bangladesh, Dhaka

2014 — 2016 GPA 4.92 / 5.00

Higher Secondary Certificate (HSC)

Chalan College, Nangalkot, Cumilla · Science

2009 — 2014 GPA 5.00 / 5.00

Secondary School Certificate (SSC)

Comilla Zilla School, Cumilla

Publication Peer-reviewed · ACM

A Traffic Flow Steering Algorithm for Hybrid Terrestrial-Satellite Backhaul Network

ICCA ’22 · 2nd International Conference on Computing Advancements · Aug 2022

Md Sabbir Shikder, Md Mehedi Hasan, Sifat Hasan Wakib, Anisha Tasnim, Md. Shahriar Rahman

Sorts traffic into delay-tolerant and delay-sensitive flows. When a backhaul link is about to overload, delay-tolerant traffic shifts to a satellite link while delay-sensitive traffic stays on the primary link, raising overall throughput.

Traffic engineeringLoad balancingSatellite backhaulNetwork simulation
Read on ACM View code Certificate
Skills

Routing & switching

BGPOSPFVLANNATDHCPDNSPPPoEVPNQoS

Hardware & access

MikroTikCiscoGPON / FTTHOLTs & ONTsVDSLOTDR

Monitoring & tools

LibreNMSNagiosCactiWiresharkSNMPLinuxJira
Academic research

Blockchain Armor: Safeguarding Against DDoS Attacks

A blockchain-based approach to mitigating DDoS attacks and improving uptime in decentralized networks.

Let's talk.

I'm looking for NOC and network engineering roles in Windsor and across Ontario. Send a message here, or reach me directly.

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